VOLTX INC.
Privacy Policy
Last updated: July 22, 2026
1. Purpose and Scope
VOLTX INC., operating as VoltX Électrique ("VoltX," "we," "us" or "our"), respects the privacy of individuals who visit its website, contact the company or request information about its services. This policy explains what personal information may be collected, why it is collected and how you may exercise your rights.
2. Privacy Officer
The management of VOLTX INC. acts as the person responsible for the protection of personal information. For any question, access or correction request, or complaint:
Email: [email protected]
Telephone: 514 928-2326
Service area: Montréal, Québec, Canada
3. Information We May Collect
When you contact us or submit a request, we may receive information that you choose to provide, including:
- your name;
- your email address;
- your telephone number, if provided;
- your address or postal code, if provided;
- the type of service requested;
- a description of the work and any information included in your message.
Standard technical information, such as an IP address, device type, browser and security logs, may also be processed by the hosting provider or infrastructure used to deliver and secure the website.
4. Purposes of Collection and Use
We use relevant information to respond to a request, communicate with you, assess the work described, prepare a follow-up or estimate, provide agreed services, maintain website security, comply with our legal obligations and manage our business records.
We do not sell your personal information or use it for incompatible purposes without obtaining the required consent or having another basis permitted by law.
5. Consent and Choices
By voluntarily providing your information to us, you consent to its processing for the purposes stated when it is collected and in this policy. You may withdraw your consent, subject to applicable legal or contractual restrictions. Withdrawing consent may limit our ability to respond to a request or provide a service.
6. Disclosure to Third Parties
We may disclose information that is strictly necessary to suppliers who support our operations, such as hosting, email, storage and technical support providers, or partners required to carry out a mandate. These suppliers must use the information only for authorized services and must protect it. We may also disclose information where required or permitted by law.
Some technology providers may process information outside Québec. In such cases, the information may be subject to the laws of that jurisdiction.
7. Retention and Security
We retain information only for as long as reasonably necessary for the purposes described, to meet our legal obligations and to manage our records. We apply reasonable administrative, technical and physical safeguards appropriate to the nature of the information. However, no electronic transmission or storage method can be guaranteed to be completely secure.
8. Cookies, Local Storage and Analytics
The website does not use advertising cookies. Google Analytics 4 may use analytics cookies only after you consent, as described in the “Analytics cookies and audience measurement” section below. The website may also use browser session storage to temporarily retain the menu state and language selection during a visit. This temporary data is normally deleted when the browser session ends.
9. Your Rights
Subject to the conditions and exceptions provided by law, you may request access to or correction of the personal information we hold about you, request that its dissemination cease, and withdraw applicable consent. We may need to verify your identity before responding.
You may also contact the Commission d’accès à l’information du Québec regarding your rights or a complaint.
10. External Links and Minors
The website may contain links to websites operated by third parties. Their privacy practices are their own. Our services are not intended to knowingly collect personal information from children without the required authorization.
11. Changes
We may amend this policy to reflect changes to our practices or applicable requirements. The update date shown at the top of the page indicates the version currently in effect.